A better response from the MTA concerning the window ads

For those of you just joining us, I wrote the MTA last night to complain about ads covering the subway car windows, and I received a less than satisfactory response. I wrote to them again this afternoon, and have now received a reply to that second inquiry:

This is in response to your most recent e-mail to New York City Transit regarding advertisements on subway car windows.

We regret any inconvenience.  Please be assured that we have forwarded your comments to supervision in our Department of Subways for their review.   If you have other transit-related concerns, you may call Customer Services at (718) 330-3322, Monday through Friday, 9:00 a.m. to 5:00 p.m. or write to NYCT Customer Services, New York City Transit, 2 Broadway, Room A11.146, New York, NY 10004.

Thank you for taking the time to write.

I’m in! My complaint will now be sent on to the next level of review, and hopefully in 4 to 6 weeks I’ll receive a response worth sharing with all you. In the meantime, I encourage everyone to email the MTA, like I did, and make your voices heard on this issue. NO WINDOW ADS!


4 Responses to “A better response from the MTA concerning the window ads”

  1. […] it seemed, had started papering over the train windows with ads, and straphangers — including Railfan Window — weren’t so keen on the ads. They blocked out the view; they blocked out the light; and […]

  2. […] Railfan is encouraging riders to email the MTA and let them know what you think – this is a pilot program after all. (I suggest mailing them your junk mail as well.) He suggests emailing the above image, as the MTA didn’t quite get it at first. […]

  3. GP38 Chris says:

    I guess no response in those “4-6 weeks”???

  4. brian says:

    No response 🙁

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